Privacy Policy
FloatSac Car Workshop ("we", "us", "our") is committed to protecting the privacy of visitors and users of our online platform. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our site and services. By using our site or services you agree to the collection and use of information in accordance with this policy.
Contact Information
Business name: FloatSac Car Workshop
Address: 131 Finch Ave W, North York, ON M2N 2H8, Canada
Email: info@floatsac.sbs
Information We Collect
We collect information you provide directly and information collected automatically when you use our online platform and services.
Information you provide
- Contact details (name, email address, phone number) when you request quotes, schedule service, or communicate with us.
- Vehicle details and service history necessary to deliver workshop services.
- Payment information processed by our payment providers when you pay for services (we do not store full payment card details on our servers).
- Communications and other information you choose to provide (messages, feedback, surveys).
Information collected automatically
- Technical data such as IP address, device and browser type, operating system, and pages visited on our site.
- Usage data and analytics to improve our site and services.
- Cookies and similar tracking technologies (see Cookies section).
How We Use Information
We use personal information for the following purposes:
- To provide, maintain, and improve our services and website.
- To communicate about appointments, estimates, service updates, and inquiries.
- To process payments and manage billing through third-party payment processors.
- To respond to requests or support questions and to personalize your experience.
- To monitor and analyze trends, usage, and activities to optimize our services.
- To comply with legal obligations and protect the rights and safety of our business and users.
Cookies and Tracking
We use cookies and similar tracking technologies to provide and improve our online platform. Cookies help with functionality, analytics, and advertising when applicable. You can manage cookie preferences through your browser settings; however disabling cookies may affect site functionality.
Third-Party Services
We may share personal information with trusted third parties who perform services on our behalf, such as payment processors, hosting providers, and analytics providers. These parties are authorized to use personal information only as necessary to provide these services to us and are contractually obligated to protect your information.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the reason for processing.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, delete, restrict processing, object to processing, and data portability. To exercise these rights or for questions about our data practices, please contact us at info@floatsac.sbs. We may request information to verify your identity before responding to requests.
International Transfers
Personal information may be processed in countries other than your own. We take steps to ensure an adequate level of protection for personal data, including contractual safeguards with our service providers, where required.
Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your information, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the effective date and post the updated policy on our site. Continued use of our platform after changes indicates acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact:
FloatSac Car Workshop
131 Finch Ave W, North York, ON M2N 2H8, Canada
Email: info@floatsac.sbs
This Privacy Policy is provided for general informational purposes and does not constitute legal advice. For specific legal questions, please consult a qualified professional.